Consumer awareness in an economic downturn has made big builders bow to small buyers. On Friday, DLF, the countrys biggest builder, agreed to give an exit option to buyers pressuring the property giant for the slow pace of construction of its New Town Heights project. In a letter to buyers, DLF said it would refund their money within six months.
We have done our best to keep you happy and satisfied in the project and are doing our best to start the construction within a months time, the letter says. If you are still not happy to continue, you may exercise the exit option.
The trend is not limited to DLF buyers alone. The letter could inspire other harassed consumers to hold builders accountable for project delays. The Vatika group and Unitech are just two other builders facing the buyers ire.
Source : hindustantimes.com
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